Last Updated: 20/08/2025

Service Cancellation

Once the job card has been signed and work authorized, cancellation is not permitted.
If the customer cancels before work has started, only inspection charges (if any) will be applicable.

Refunds

Refunds, if applicable, will only be processed after the vehicle has been collected from the workshop.
Refunds will be initiated within 2–4 business days from the date of vehicle collection.
Refunds will be credited to the original mode of payment

Advance Payments

For services estimated above ₹10,000, a 50% advance payment is required.
Advance payments are non-refundable once work has commenced.
If cancellation is requested before work has started, the advance (after deducting inspection charges, if any) may be refunded as per the above timelines.

No-Show Policy

If the customer fails to drop or collect the vehicle as scheduled, no refund will be provided for advance payments or completed work.